Sunday, December 23, 2007

Reduce Your Tax Liability with Outsourcing - thanks to Mark

Thanks to Mark for the awesome post.

The business practice known as “outsourcing” was coined in the 1980s. Outsourcing is a process involving the commission or transfer of a business process to an outside organisation capable of fulfilling that function. Many types of business functions can and are being outsourced, such as accounting, customer support, human resources, information technology, real estate management, and customer support.

What is Outsourcing?

Outsourcing is an organisational decision usually requiring top-tier management approval. The decision to divest is not a light one, as it involves the transfer of assets and people, which – depending on the laws of the country in which the outsourcing company is resident – can be assessed capital gains tax.

There are various reasons why companies outsource. Some want their organisational effort to be focused on their so-called ‘core competencies’, and thus distribute ancillary tasks to an outsourcing entity. Others are in a fiscal situation that requires them to transfer people and assets to offshore locations in order to avoid or minimise taxes that would be otherwise imposed on them.

Outsourcing is not exactly the same as off-shoring, however interchangeably the terms might be used. When one outsources, he or she enters into a contract with a supplier or service provider, while off-shoring simply means the transfer of a function – which may or may not remain within the parent organisation – to an overseas location. It is also different from subcontracting in that the supplier is not involved in a specific project only, but in the ongoing activities of the contracting firm.

Tax Benefits of Outsourcing

Businesses want to streamline their budget and reduce their tax liabilities. By outsourcing certain tasks, they can operate under the aegis of the supplier and have minimal exposure in the supplier’s resident country. This means that they will also have a minimal amount of the legal responsibility that accompanies such functions as the recruitment and termination of workers, property purchases, accounting functions such as payroll, and sometimes even incorporation.

Outsourcing is a way to reduce tax liabilities because with the expenses being incurred with the outsourcing process, the company can sometimes be assessed for a lower income tax. In an era where companies do their utmost to streamline tax outlays and other expenditures to achieve the maximum possible efficiency, this can prove to be a winning edge in a very competitive arena.

Outsourcing can also save the contractor money because a lot of foreign outsourcing destinations offer tax incentives to entice companies to avail of the services of locally-based suppliers. These can take the form of regional tax perks or income tax relief, and is a factor whose effect is usually taken into consideration early on in the outsourcing process.

Other Benefits

Outsourcing also offers other advantages apart from the reduction in tax liabilities. It enables access to a larger labour pool whose talents may have been previously inaccessible had the contracting organisation chosen to keep the process in-house; the service provided is backed by a binding contract with legal redress; the provider can give higher-quality service than possible within the parent organisation; it reduces time-to-market; and if and when the outsourced function is no longer needed, the contract can be terminated and the services either given to another supplier or taken back into the company that outsourced it in the first place.

Thursday, December 20, 2007

Exceeded its outsourcing prediction

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The Philippines have exceeded its outsourcing prediction.

This was the general view of the research report conducted by the advisory firm XMG. According to the report, the Philippines could experience an annual growth rate of 62% thus surpassing the outsourcing growth expected in other outsourcing countries such as China, India, and Malaysia.

Different factors which could attribute to this trends was also mentioned in the study stating that:
"The cost of operations in top outsourcing destinations is increasing due to wage hikes needed to retain good people, coupled with rising real estate prices and the effect of accelerated currency appreciation in Asia."

I think that the Philippines also possess qualities that every outsourcing destination has. The only problem here is the marketing strategy that these countries have. In this department, countries should think of suitable and attractive ways to attract clients so as to promote their country in the world of outsourcing.

Thanks to Carol Kendrick and to the THE OUTSOURCING WEBLOG

Tuesday, December 18, 2007

Choosing Passive Recruitment Services

There are literally hundreds of different recruitment services on the market today and each and every one of them is different from each other. There are very aggressive recruitment services and there are passive recruitment services as well. Many people are choosing to work with the passive recruitment services as they use a gentler method in comparison to the mass marketing skills of the more aggressive agencies.

The reason people are becoming more interested in passive recruitment services is because they have stronger connections with large companies and they maintain these relationships for a longer period of time than many of these more aggressive recruitment services. In comparison the passive recruitment services take a more professional and less pushy approach to job openings and for job seekers. The aggressive companies use force; email marketing, web marketing and telephone marketing to not only push their services to not only new members but new clients as well. Many companies find this to be irritating and more of an annoyance than anything else. This is only one reason why the passive recruitment services are becoming more and more popular because of their professionalism and passive methods.

Within passive recruitment services you can find a large variety of career opportunities such as you can with any other type of recruitment services. They offer career openings within:

• Financial Industry
• Telecommunications
• Web Design/Creations
• Industrial

This is just a small example of the many different career field options you can find within these passive recruitment services. Although they use a different marketing strategy to expose not only their business but your resume as well, they still offer the same benefits that any other recruitment company offers.

As a company dealing with a recruitment service, they may come to the conclusion that the companies who are really try to push their clients are not fully screening them and are in it for the profits only. When they deal with passive recruitment services they get the impression that the resume they are marketing is not only experienced but something they may be interested in. Of course these reactions are not seen by all companies but in general, the more things are pushed on someone or something the more suspicious they become about the motives behind it.

There are dozens of passive recruitment services you can choose from which offer job opportunities within Fortune 500 companies and more. Take this professional and passive approach to see the difference in your future career. Choosing a passive recruitment services only takes a simple Google search.

Monday, December 17, 2007

RPO Leaders Gather for Groundbreaking Summit

WASHINGTON DC, December 14 /PRNewswire/ -- Over 150 executives met at the First Annual RPO Summit to discuss the issues and opportunities facing the Recruitment Process Outsourcing (RPO) industry. Summit delegates came together for this historic meeting to advance the state and practice of RPO. They examined critical issues, including standards and practices, technology, contract governance, and relationship management. Convened under the authority of the RPO Alliance, the leading trade association for RPO practitioners and providers, the Summit brought together the top minds in this industry to help shape its future.

Delegates included representatives from over 80 separate companies, including recruitment executives from Fortune 500 companies, RPO providers, recruitment technology companies, sourcing advisors, and attorneys. Drawn from seven different countries, the delegates represented a tremendous cross section of the field of recruitment. "Bringing these organizations together represents a tremendous step forward for our industry," said Jason Berkowitz, Chair of the RPO Alliance and SVP for Business Development at Hyrian. "We accomplished a lot as an industry."

The speakers and panelists at the Summit focused the attention of the delegates on the future of RPO and the role they and the RPO Alliance will play in helping shape it. "The RPO Alliance decided to inaugurate the Summit with a focus on accelerating the professionalism of RPO," said Richard Crespin, Global Executive Director of the HROA. "It was truly amazing to see the depth and breadth of experience already existing in this industry and to see the potential for the future."

Summit delegates gained a lot of insights and had the opportunity to network with one another throughout the Summit. "Attending the RPO Summit delivered tremendous value to Taleo as a company," said Barry Mills, HRO/RPO Alliance Executive, Taleo. "As new members of the RPO Alliance and the HROA, we have already started to receive a return on our investment and we look forward to playing an active role in shaping the RPO industry."

According to Karen Browne, the Chief Operating Officer at PeopleScout, "The RPO Summit was an effective venue in sparking a dialogue among thought leaders and RPO providers around critical topics within the emerging RPO landscape. PeopleScout was delighted to participate as a sponsor and looks forward to other valuable collaborations from the RPO Alliance."

"This was a great event and I can't say enough good things about it. I have a list of takeaways from this - many new connections and tons of ideas!" said David Barbato, CEO of Talent Retriever. "I can assure you the inaugural event was a big hit," said Anthea Collier, Regional VP for Momentum.

Details on the findings of the Summit can be found in the Proceedings of the First Annual RPO Summit available at https://www.hroassociation.org/file/3475/recruitment-process-outsourcing-all iance.html. (Due to the length of this URL, it may be necessary to copy and paste this hyperlink into your internet brower's URL address field. Remove the space if one exists.) The RPO Alliance has already begun planning the Second Annual RPO Summit. Details on speaking, attending, or sponsoring the Summit can be obtained by contacting Adam Bleifeld at +1-202-905-0351 x19 or at adam.bleifeld@hroa.org.

About the HROA

The HROA is the only professional membership association committed to promoting the advancement of human resources transformation in complex organizations. The mission of the HROA is to support the Human Resources Outsourcing industry (HRO) through education, advocacy and the promotion of best practices. As a membership organization, we provide online and offline networking, best practices and independent commentary on the evolution of HR transformation. For more information visit: http://www.hroa.org.

About the RPO Alliance

The RPO Alliance, a Special Interest Group of the HROA, promotes the advancement of recruitment process outsourcing. The RPO Alliance works to improve the practice of RPO through better business tools and practices, research, and peer-to-peer connections. As a membership organization, we provide online and offline networking, best practices and independent commentary on the evolution of recruitment process transformation. For more information visit: http://www.hroa.org.

Sunday, December 9, 2007

It is still a business of touch.


It is tradeshow season...or at the very least, the next wave of tradeshows has arrived. This week I attended a show in San Francisco as an Exhibitor. I always enjoy the opportunity to talk about our product and listen to other companies promote their products and services, but the thing that rejuvenates me each and every time is the engaging conversations happening inside, outside and during the information sessions.

Some of the best tips I’ve ever heard, were usually offered over a bagel and coffee during a break. Some of the best ideas are born out of spirited debates during a break out session. There’s always something new, different and open for consideration. Some of the best ideas and learning happens in the art of networking. And you’ll never be able to completely automate or codify good networking. While we’re working on buying more time, the overriding theme I heard from corporate recruiters, staffing professionals and consultants is the importance of learning to master the art of relationships – identification, maintenance and endurance.

As we explore Web 2.0 and what that means and does not mean to recruiting, as we work to optimize tools and streamline processes and metric ourselves into well oiled machines...I hope the one thing we never lose, is the element of touch. So much of what makes recruiting rewarding is bringing people to the right career at the right time. The best recruiters I’ve ever known are not only proficient; they are passionate about the significance of what they do. They are advocates, career counselors and professional seers. Good recruiters impact lives. Hokey? Possibly, but still valid. Sometimes I wonder if all the solutions that are born everyday to take some of the “time” out of the process aren’t also taking some of the “think” out of the process. As we try to endear ourselves to the ones who determine out yearly recruiting budgets, it is so easy to make it all about the process, and less about the skill and art of recruiting. We forget, touch.

The element of relationship building is a critical skill that some people are born with, but most learn over time. There’s no way to automate that. There is no solution on the market to cheat your way through that vital step in our process. All the employment brands, candidate experience packaging and metrics maneuvering will never replace the ability to identify talent, nurture it, present it effectively and close the deal. Our business is still the business of touch.

This week, I watched people sharing ideas. I watched people talking about their experiences, comparing notes on technology and different ways to touch people where they live, work and play. I also heard a lot of metrics and numberese. But one point remained crystal clear:

All the tools, processes and automation will definitely make us faster but developing the talent that is searching for the talent, will truly make us better.

A Perfect Hiring Storm: Scarce talent and Bad Press

If the lack of skilled workers is creating a hiring void in your neck of the woods, brace yourself as poor employer brand begins to create the Perfect Storm.

I read a great article today by career and business coach Debbie Benami-Rahm, who has lots to say about employee engagement -- and the earlier, the better. Check this out:

The way your organization handles the interview and hiring process either brings you the talent you want or scares your talent away.

Bingo. And when it comes to onboarding new employees, Debbie adds:

Research shows it takes nearly 90 days of employment for new employees to really evaluate the information they receive during the recruiting and onboarding process. After 90 days, they step back and look at their experiences with the culture of the company, their peers and managers, and their training. Those experiences tell them whether they and their jobs are a good fit and whether they see themselves building a career within the organization. Those experiences dictate whether they stay with the company. This is one of the first solution keys to your employee retention challenge.

Debbie, I couldn't agree with you more that workforce engagement begins from the moment of initial contact with potential employees. Ten years ago recruiting leaders thought in terms of an "employer driven" or "candidate driven" marketplace, but no longer; in today's increasingly global and competitive landscape for talent, the rules change while we sleep. Employers that are slow to incorporate critical elements of early candidate engagement are already beginning to discover that retention is only the tip of the iceberg: the challenge of competing for a scarce, electronically connected talent pool has the potential to devastate a bottom line with longterm vacancies.

Something to think about while global internet usage grows annually in triple digits, US jobs continue to move overseas by the millions, baby boomers slip off into the sunset wearing Hawaiian shirts and flip flops, and slumbering economies in other parts of the world wake up with a vengeance.

War for talent, anyone?

Keeping Passive Candidates in Orbit -- a webcast

Hi there! Claudia and I will be conducting a national webcast on Tuesday, November 13th. This Human Capital Institute program is being sponsored by PeopleClick, which means that it is complementary for you to attend. If you'd like to join us, please sign up today via either of the links below:


See you there!

Sunday, December 2, 2007

Is your company considering or already using recruitment process outsourcing services?

If so, be sure to get the research you need to make the right purchasing decisions. ERE's new report, Recruitment Process Outsourcing 2006: An Assessment of Outsourcing Prevalence and Effectiveness has all of the information you need about the leading recruitment process outsourcing service providers.

The past year has seen a dramatic increase in recruitment outsourcing service offerings targeted toward corporate HR departments. These offerings are loosely described as "Recruitment Process Outsourcing" (RPO) and may include, in all or in part, every recruiting-related activity stopping short of making a hire.

Outsourced activities range from strategic (workforce planning) to the administrative (generating offer letters) and nearly always involve sourcing candidates. The RPO services firm may hire the displaced recruiters of the company they are now servicing. The services firm may be responsible for all hiring of a certain class of worker, such as non-exempt positions. Contract recruiters may be located at a client site, but often service the client remotely. RPO services firms may help a company re-engineer its recruiting department by standardizing processes; they may write job descriptions; they may facilitate the transition from candidate to new hire.

Whatever the arrangement, the service firms are expected to reduce recruiting department costs and increase efficiencies, or at least maintain cost and service neutrality. They are expected to enhance the quality of the candidates delivered to hiring managers, and they are expected to demonstrate the effectiveness of their sourcing methods.

In the spring and summer of 2006, ERE invited from its community HR executives, directors, and managers at corporations to participate in a web-based survey about Recruitment Process Outsourcing. ERE analyzed 334 qualified responses from organizations across a variety of industries, company sizes, and locations. Major questions addressed in the research include the following:

  • Which recruitment activities and functions are most extensively outsourced?
  • What type of services firms are recruitment activities and functions outsourced?
  • What are the key business drivers for outsourcing recruitment activities and functions, and in what order of importance?
  • What types of jobs are outsourced, across which job families?

Concurrently, ERE conducted detailed interviews with a number of RPO vendors about the depth of their service offerings, their perspective on recruiting processes, and their approach to building end-to-end processes for their customers. ERE interviewed RPO customers about their reasons for outsourcing and their expectations, the depth and scope of their engagements, their relative satisfaction with their service provider, and how they will measure success.

Recruitment Process Outsourcing 2006 was produced with the assistance of talent management consulting firm The Newman Group (TNG). The report contains two articles authored by the firm's leading experts on recruitment practice change management and RPO selection. TNG was instrumental in establishing the blueprint for evaluating the vendor's capabilities in the area of RPO, and in bringing RPO to ERE's attention as business area worthy of in-depth research. TNG also contributed knowledge about its RPO experience in the December 2005 issue of ERE's Journal of Corporate Recruiting Leadership.

Summary of Select Research Findings

  • Full lifecycle RPO is not prevalent among the survey respondents. Half of all survey respondents indicated they outsourced all or part of their recruiting function; half said they did not. Of the 165 respondents that indicated they did not outsource any part of their recruiting activities or functions, only 9% said they would do so in the near future.
  • Most respondents consider the use of a third-party search firm recruitment outsourcing. Of those that indicated outsourcing recruitment, 57% said they used a professional staffing firm, and 66% said they used more than one vendor, specifically to augment acute hiring needs or fill niche positions.
  • Sourcing, background checking and drug testing, and screening and assessment are the most commonly outsourced processes among the survey respondents. These services are provided by all vendor types – professional staffing firms, RPO services firms, HR consulting firms, and technology vendors.
  • Cost savings alone is not the most important reason for outsourcing recruitment. organizations want to increase their recruiting effectiveness by delivering better-quality candidates to hiring managers.

The Future of RPO Points Toward International Opportunities, Recruiting Efforts

The Future of RPO Points Toward International Opportunities, Recruiting Efforts

Feb. 5, 2007 - Findlay, Ohio - Increased demand from multi-national companies and a greater emphasis on recruiting and staffing will generate the biggest buzz in the recruitment process outsourcing (RPO) industry in 2007 and beyond.

The RightThing, Inc., an end-to-end RPO provider, delivered a brief statement to analysts this week providing a positive outlook for an industry that's made a name for itself in North America and will soon expand overseas.

"Partnerships will emerge between US and international RPO firms," said Terry Terhark, president and founder of The RightThing. "More and more contracts will include a global component. RPO firms in North America will develop a delivery model that supports most areas of the world."

The move toward worldwide RPO is expected to build momentum in late 2007 then hit the industry to stay in 2008, according to Terhark. He added that the talent pool and sheer numbers in the workforce in areas such as Asia Pacific will be unable to be ignored.

"Companies will continue to examine and execute on RPO decisions," Terhark said. "Due to the war for talent, companies have to be sure they're getting access to the very best talent, in North America or anywhere else. RPO firms will continue to evolve and be able to provide solutions to meet the changing needs of the world's best companies."

As Human Resource Outsourcing (HRO) firms continue to meet the challenges of the RPO piece of the engagement, HRO firms will step up their partnerships with RPO firms to deliver recruiting and staffing services.

"HRO firms that have either built and in-house RPO delivery engine or have partnered with RPO firms will have a market differentiator," Terhark said.

Cindy Caldwell, an industry consultant with EquaTerra, which focuses on providing global corporations with advisory and relationship management services for their business support processes, agrees.

"RPO firms are evolving their recruiting models to better match the customers' needs," Caldwell said. "Historically, RPO firms have been strong on process and weak on actual recruiting. Now, many RPO firms are building robust recruiting delivery capability. They're also building in-house expertise in many functional areas."

Other trends for 2007 identified by The RightThing include:

  • Industry consolidation: With many firms entering the RPO space, look for definition and standards to emerge as the industry evolves.
  • Larger contracts: As large corporations continue to recognize the strategic and business benefits of RPO, large contracts of this size and scope - and larger - will become more commonplace.
  • Demand for an RPO strategic partner: Companies will look at RPO firms as more than a vendor. They will expect RPO firms to bring forth new ideas and fully understands a client's issues.
  • Consultative/Selling approach to staffing: A recruiter can't be a "yes man." The RPO firm must support "change management.
  • New recruitment skill sets: RPO firms will be continually asked to find ways to attract the passive non-job seekers.
  • Metrics: The demand will be to measure results as the key to identifying issues and make improvements before they become problems.
  • Technology: Specifically, RPO firms will provide the expertise for managing a process within a system and integration with other systems.
  • Reporting: The ability for companies to pull ad hoc, real-time reports is becoming the standard expectation - and at a reduced cost.

Founded in 2003, The RightThing has experienced exponential financial growth at a rate of 250 percent year after year. Employee growth has also been tremendous. Total employment was 29 at the end of its first year and now stands at 250 employees today.

The RightThing assists organizations in accomplishing their hiring goals and objectives by streamlining hiring processes for large corporations through outsourcing. The company has worked in a variety of industries and claims organizations such as Merck, Unisys, Cardinal Health, U.S. Steel and many others as clients.


About The RightThing
The RightThing, Inc. is an end-to-end recruitment process outsource provider. Through a customized execution, The RightThing delivers design, administrative and consulting services to businesses spanning pharmaceutical, financial, consumer, transportation and public utility industries. For more information please visit http://www.rightthinginc.com.

Media contact:
Sara Thigpen
The RightThing, Inc.
Office - 847-543-683
Cell - 847-421-1824
Sara.thigpen@rightthinginc.com